Refund policy

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags attached and in its original packaging. You’ll also need your receipt or proof of purchase.

To start a return, contact us at info@anabolicau.com

Items sent back to us without first requesting a return will not be accepted.

For change of mind or incorrect sizing/fit, we do not offer refunds to the original payment method. Eligible returns will be issued as store credit, which can be used towards another size, product or future purchase.

Return shipping for change of mind or incorrect sizing/fit is the customer's responsibility and is non-refundable.

We recommend using tracked shipping for returns, as Anabolic is not responsible for return parcels that are lost in transit.

You can contact us with any return questions at info@anabolicau.com

Damages and Issues

Please inspect your order upon receiving it and contact us as soon as possible if the item is defective, damaged or you receive the wrong item so we can evaluate the issue and make it right.

Nothing in this policy is intended to exclude or limit your rights under the Australian Consumer Law.

Exceptions / Non-returnable Items

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

If you need a different size, you can return your item in accordance with our returns policy and use the issued store credit towards your preferred size.

Please note that we cannot guarantee your preferred size or item will still be available when your return is processed.

Store Credit

Once we’ve received and inspected your return, we’ll let you know if it has been approved.

For returns due to change of mind or incorrect sizing/fit, approved returns will be issued as store credit for the value of the returned item. Original and return shipping costs are non-refundable.

Refunds

Refunds to the original payment method are not provided for change of mind or incorrect sizing/fit.

Where you are entitled to a refund or other remedy under Australian Consumer Law, including certain faulty, damaged or incorrectly supplied products, we will provide the appropriate remedy.